PRÉAMBLE

The Customer is invited to à read these general conditions of sale.
Acceptance of these conditions is required for any reservation or purchase of services on the site.

SAS Paris Autre puts at risk available to its customers 19 apartments within the O’LORD hotel residence,
located at 19 rue Lord Byron, 75008 Paris, France..

The apartments of the O’lord hotel residence are intended to accommodate Can be rented for short stays. No client will be able to rent an apartment in order to establish a residence there. the year. The ability to Maximum number of people, per apartment, day and night, must be respected.

Schedules

The reception is open from 8 a.m. to 3 p.m. 11 p.m.

We guarantee that the rented apartment is will be ready and ready to use. from 2 p.m.

The rented apartment must be released, on the last day of rental, before 11 a.m.

Prices:

SAS Parisautrement being a company commercial, the apartments are rented at a fixed rate. upstream and evolving throughout the year depending on affluence, demand and seasonality. These rates are considered accepted at this time. at the end of the purchase process and when the box stipulating consent to the general conditions of sale is checked. No price negotiations will be considered.

Rates are available on the website and on request on site, and are per room for two people, and in euros.

The prices displayed are inclusive of tax. They take into account the VAT applicable on the day of reservation. If the competent authorities change the VAT rate or introduce new statutory taxes, the customer will be informed accordingly. on the day of departure and the invoice adjusted accordingly

The O’lord residence reserves the right to charge all or part of an additional night in the event of non-compliance. respect the departure time. The price includes the nightly rate, administration fees, cleaning fees, tourist tax, voted by the local government and VAT. Every stay begins with is considered as fully due.

Payment:

We accept bank cards, American Express cards as well as holiday vouchers and cash. Checks are not accepted

The currency of exchange is the Euro (€). Other currencies will not be accepted.

This agreement is valid as a contract between the company and the company. Paris Otherwise and the Customer who will make the payment.

Attention: we remind you our clients whose tax residence is in France, that the total amount of a transaction settled in cash cannot exceed €1000; (Decree no. 2018-284 of April 18, 2018 - art. 1 of the Monetary and Financial Code) This amount is capped at 3,000 € if the client's tax residence is located outside the territory of the French Republic.

Reservation confirmation:

parisotherwise takes a 25% deposit to confirm a reservation.

The reservation will not be honored if the credit card details are not valid.

The credit card data collected during the reservation is used to make your reservation. protect Paris otherwise in the event of cancellation or no-show.

Flights:

The bed linen, bathroom linen as well as the equipment and decorative items in the apartment are the exclusive property of the O’lord residence. As such if any object must have been missing following the guests' stay, with the exception of guest gifts, or guest amenities. free items such as soaps, shampoo and shower gels individually packaged and packaged. single use, the hotel reserves the right to debit the guest's credit card after having informed them of this. of the amount including tax of the missing items.

If you wish to purchase toiletries or grocery items, these are on sale at the reception of the residence. Prices are available on request.

The residence keeps banking data separately. from the moment when the reservation is made and until the reservation is made. 48 hours after customers' departure.

Insurance:

Any Client staying in a tourist establishment is required to have insurance “ responsibility civil » in case of damage or damage.

Damage:

The credit card information collected during the reservation is used in the event of damage noted during the departure of guests. The credit card information collected will be used for the purposes of the credit card information collected. obtain compensation from the customer. The sample will be taken immediately. after having informed the customer

Policy sheet:

The credit card information collected during the reservation is used in the event of damage noted during the departure of guests. The credit card information collected will be used for the purposes of the credit card information collected. obtain compensation from the customer. The sample will be taken immediately. after having informed the customer

In application of the regulations in force, in certain countries, it may be requested ask the customer upon arrival, to fill out a police form or to present their identity papers.

Pets:

For security reasons and hygiene, our animal friends are not accepted in the establishment, except with exceptional authorization from management.

Living room:

The living room located on level -1 of the O'Lord residence is exclusively reserved for guests. to guests of the establishment.

Luggage:

We put at agrave; provision, for our customers, of luggage storage. Luggage will be held free of charge for customers on the day of their arrival and the day of their departure. Beyond of 24 hours, the following billing will be applied: 5 Euros per baggage per day.

Parking:

The O’lord residence has private parking. and paid accessible by reservation and unsupervised. The price of this service is 30€ à €45/night. The car park is located at 19 rue Lord Byron 75008 Paris

Complaints:

For any complaints relating to reserving a service on the site, you can write to us at the following email address: welcome@olord.paris or by mail to ResidenceO'Lord, 19 rue Lord Byron, 75008 Paris.

Data to be used personal character:

Failing to provide information identified as mandatory, Paris Autre may not be able to register a reservation. The data at hand Personal character of Customers will be kept in accordance with this policy. the legislation in force and the applicable limitation periods. According to the Data Protection Act, the Customer accepts that his reservation request will be processed in a nominative and computerized manner. The Customer has the right to view and modify his data transmitted to the Customer. Paris Otherwise. Any request for access can be made by mail to the following address: Paris Autre, 47 rue des Blancs Manteaux, 75004 Paris. parisautrement does not communicate personal data to anyone. third parties.

Video surveillance:

In order to ensure the security of property and people, the O’lord hotel residence is equipped with a video surveillance system within its buildings. Video surveillance only concerns public areas of the residence and no cameras are installed in the apartments.

Video surveillance:

In order to ensure the security of property and people, the O’lord hotel residence is equipped with a video surveillance system within its buildings. Video surveillance only concerns public areas of the residence and no cameras are installed in the apartments.

Business correspondence:

The Client accepts that Paris Autre sends commercial prospecting, its information letter, its promotional offers, or even a satisfaction questionnaire following the purchase. his stay. The Customer will be able to choose to unsubscribe from this mailing at any time by clicking on the appropriate link.

Force majeure:

Force majeure means any event external to the parties which is of a nature to which it is subject. both unpredictable and insurmountable which prevents the Client or Paris Otherwise from carrying out the trip and consequently fulfilling all or part of the obligations provided for in the contract.

Cancellation policy:

The reservation is considered firm after sending the confirmation email. Individual Customers have until 5 days before their arrival to cancel and be refunded the sums previously paid less a sum of 30 Euros for management fees. In the event of absence, cancellation or no-show, the full amount will be paid. of the price of the stay will be taken.

Any cancellation must be expressed by email: welcome@olord.paris Any cancellation will only be effective upon payment. receipt by the Customer of a cancellation acceptance email sent by L’Anderenis.

Certain last minute offers will be neither cancelable nor refundable depending on their prices. These offers will be indicated on the site, and visible when booking. For reservations made on the sites of our partners, the general conditions of sale and cancellation are specific to your reservation. our partners and may be different from those of the O'Lord residence.

In certain rare cases, or those known as force majeure, it is possible that the O'Lord residence may not be able to honor the reservation carried out and places the Clients in a room other than the one which had been placed. requested.

This relocation cannot be refunded. Refunds will only be accepted. only if the clients are not satisfied with the new apartment and they refuse all the proposed rehousing optionsby the O'Lord residence, including that of another establishment of equivalent or higher category.

This offer is only valid within the limits of apartments available in hotels of equivalent or higher category.

Similarly, meteorological and/or natural conditions deemed unsatisfactory will not give rise to a change of status. no partial or total refund of the price paid; for the stay.

Customers undertake to observe courteous behavior, and preserve the tranquility of the establishment, particularly between 10 p.m. and 8 a.m. Any behavior considered outside the law or going against the law against tranquility Any of its residents will be asked to leave the premises immediately. If applicable, no refund will be made, nor refund request honored.

In the event of a dispute, the parties undertake to resolve the dispute. try to find the best way to resolution of this dispute. In the event of no agreement, and no resolution to the matter, amicably, the consumer can seize either one of the territorially competent courts under the code of civil procedure, or the jurisdiction of the place where he resided at the time of the conclusion of the contract or the occurrence of the too bad.

Complaints and Mediation:

In the event of a complaint about the services provided and after having contacted the management of parisotherwise and at the discretion of the management of paris in the absence of a satisfactory response within 15 days, the customer can contact the Mediator JP Teyssier, whose contact details and referral procedures are available on his website: www.mtv.travel , Tourism and Travel Mediation (MTV): The mediator: Jean-Pierre TEYSSIER Contact details: info@mtv.travel / 01.42.67.96.68 Information: www.mtv.travel